Hello, I’m Shannon
I'm a Principal User Experience (UX) Designer with 25 years experience helping Fortune 500 companies build products that drive their businesses.
And now, I'm taking the same rigorous process that technology teams use and pointing it straight at human lives to help people find solutions to their biggest personal challenges.
UX Design
As Principal UX Designer at Centene, a Fortune 20 healthcare company, I built and now lead the Analytics Experience Design (AXD) practice. Over six years, I designed major analytics products reaching 60,000 employees and 21,000+ data consumers, created a BI design system that cuts engineers' build time by 60–75% (later adopted into Centene's enterprise brand assets), and developed an AI-assisted research and prototyping process that reduces UX design time by more than half.
Life Design
Over the past year, I've focused on applying UX principles to human lives through the facilitation of group workshops and 1:1 strategy sessions, helping people work through big life decisions, find more fulfillment, and gain a sense of control in a world that is unpredictable. I have also developed and facilitated workshops on Life Design, AI Basics, and Storytelling at the enterprise level.